Get quality work with emphasis on uniqueness, good layout, design and format

"Had a great experience with Lakshmi. She was very prompt with communication and went the extra mile in fulfilling my requirements. She very competent in the area of work. A job done with very minimal supervision, and I am completely satisfied. Highly recommended...

I will definitely use her again when it comes time to update all my documents"


Online Help

We reduce the burden of your support team by providing a high quality online help system that answers the most of the questions of your customers on your products or services.

We have written content to more than 2000 websites on various topics varying from general lifestyle to advanced cloud computing. We maintain 14 technical and 8 internet marketing blogs and regularly write articles for many technical and business websites.

We build online help systems for your websites, applications, software, dashboards, control panels, mobile applications, and platforms. This covers the detailed description of all components / modules of your application in step-wise tutorial.

Online Help Tools we are experts in:

Adobe Robohelp
Madcap Flare
Confluence Wiki
Media Wiki
Help & Manual
Dr. Explain
Help Console
Recent Projects -User Manuals, Guides, Web Help and Online Help

RapidABC- Online help in Zendesk for cloud based financial management.

Vansah- WordPress based online help for a testing application.

MillinPro+ User Manual for web based medical billing and claims management application.

FontisInternational- Online Help in Zendesk for a Web-based Retention Policy Authoring & Distribution System.

LabExpert- Help and Manual documentation on the leading complaint and secure document management system.

BFlowMedical- Online Help for enterprise platform of electronic medical records and claims.

Evento- User guide for Facebook based Events Management System.

R3Connection- A ScreenSteps guide for a web based renewables’ workflow platform.

Facebook PMS- Online Help in Zendesk for a Facebook based Property Management System.

EDocOrganizer- Help and Manual documentation on document management application.

HarborTouch- A ScreenSteps Guide for a web based POS system for managing reservations online.

TBX- Quick Guide for a complete platform managing time and expenses of employees anywhere, anytime.

Weather Manual- A product guide on Weather Manual with illustrations.

Google User Guides- A series of guides on all Google products.

WP Apps Guide- A user guide on Word Press based site management application.

WebCams Manual- A user guide on Web Cams.

Expense Management- A user manual on personal expense management.

Uservoice Knowledgebase- An online help and knowledgebase made in Uservoice.

RiskView Management- A Help and Manual guide on enterprise risk assessment and management.

Client Balance- A user guide on client balance management.

Lit I View- A Help and Manual work on Enterprise E-Discovery Solution from EBIC.

ERP Tank- An online help and guide for ERP system.

PeopleTools- Training guide on Oracle PeopleSoft PeopleTools.

PeopleSoft Product Series- Training Guides for a series of PeopleSoft Products such as PeopleSoft Enterprise Customer Relationship Management 9.1, PeopleSoft Enterprise Financials and Supply Chain Management 9.1, PeopleSoft Enterprise Human Resources Management System 9.1, PeopleSoft Enterprise Performance Management 9.1 , PeopleSoft Enterprise Portal Solutions 9.1, PeopleSoft Enterprise Learning Management 9.1 and Campus Solutions.

Crowdvox- Wiki based Help for a CMS based advance backend system for managing Paid Listing services.

EducationKonnect- User manual, documentation and online help for a cloud based K-12 application.

ChattyApps- A robohelp based documentation for creating and customizing mobile applications.

Doogma- Installation and User Guide for an online CSS based application for the customization of product before placing order.

XcellPlanner- Getting Started Guide for a .NET based web solution that is installed on client- server environment (SQL Server).

Joomla User Guide- A complete guide on Joomla CMS covering all intricate aspects with intuitive screenshots.

SharePoint User Guide- A step by step how to guide on SharePoint 2010 with screenshots.

Nine10 Software Guide- A technical documentation of an online content management system.

InformationSafe- 3 guides (Getting Started, User and Administrator) for an online application to organize, protect and manage the vast array of information of modern life.

Reach1to1- Online Robohelp documentation on sales dashboard involving CRM.

B2B Web Store- Online Help and FAQs for a Web Store and shopping cart.

RealEstate Help- Complete help and FAQs using Robohelp.

UnlimitedSolarERP- Technical documentation of online ERP tool for managing Solar based systems.

ERP Manual- A set of 9 manuals for various PeopleSoft applications.

VoxOx - Getting started and user guides for online (skype type) conferencing application.

EfficientPPC- Documentation for web based PPC tracking and managing application.

Acsellerate- Robohelp documentation for sales dashboard.

daco- Help and Manual 5 based web help for a .net based hospitality solutions.

Ezclaim- User guide for appointment scheduling system for hospitals and doctors.

APX- User Manual for POS based assortment planning application

PSA Scorecard- Help documentation for online tool for managing and operating professional service companies.


Nauna- Robohelp based online help for an African based social networking site.

Common features of our manuals include:

  • Professional layout, consistent format and design
  • Highly organized flow of content -stepwise
  • Annotated Screenshots and Illustrations wherever necessary
  • Conversational style in one to one format
  • Tips and tricks
  • Linked Table of Contents
  • Examples

Free Quotation

Talk to us today to get a free assessment and content plan!